FAQ
About Our Towel Hoodies
It is effectively two towels sewn together with a hood attached, ours are only made from 100% cotton and quality cotton at that!
Why use those important hands to hold on to your towel when you can wear it like a blanket / have amazing coverage from the sun or to get changed.
There are a few measurements you'll need to know to determine the right size poncho. Please use our size guides on the product pages.
STEP 1:
Firstly you need to know your height and weight. Measure your height to the nearest cm and your weight to the nearest kg.
STEP 2:
Once you know those 2 measurements you can measure your poncho width and length. Measure the width from your right shoulder to your left shoulder keeping in mind that there will be approximately 10cm on either side to consider for the sleeves. Then measure the length from one shoulder to your shin.
STEP 3:
Use our chart below to compare your poncho measurements (shoulder to shoulder and shoulder to shin) with your height and weight.
For example if your height is 165cm, your weight is 60kgs, your shoulder to shoulder measurement is 50cm and your shoulder to shin measurement is 120cm then the best size for you is 75x110.
The Pro version includes an additional zip pocket on the outside and a hidden pocket on the inside for valuables. The Standard version just has the kangaroo pocket on the outside. The logo placement and size is also different on both versions but the quality, size and style are exactly the same.
We have a showroom at 12b Kopukairoa Blvd, Papamoa open week days 9am-2pm or by appointment.
Our Founders Todd & Tans are also at The Little Big Markets in Mount Maunganui and Papamoa every 1st and 3rd Saturday of the month.
You sure can, add your name, add a logo or one for your team or sports club to our existing ponchos. Or, take it even further and fully customise at the time of manufacture like our many partners in the retail or corporate sector.
You can purchase online using a number of payment methods including Visa & Mastercard, Afterpay & Laybuy, Apple Pay, Google Pay and Shop Pay.
All prices are in NZD.
Yes we sure can! Email us and we'll be in touch with all the info!
Totally! So many people throw these on after a shower, bath, spa or the pool at night and never get out. The cotton fabric is so similar to that of a dressing gown / robe that people frequently replace the robe for the towel.
Over 35,000 NOXEN ponchos out there in the world can’t be wrong, with repeat customers and thousands of reviews on our website, we think they are more than worth it!
Shipping, Returns & Exchanges
Please note all courier companies are experiencing delays due to Covid-19. Delivery times are out of our control however we are ensuring that all orders are packed and with the courier within 24hrs (excl weekends)
We ship domestically around New Zealand and Internationally to selected countries. You can check out our shipping rates and more detailed information here.
Once your order is placed, you will receive a confirmation email letting you know that our warehouse team has received your order.
Once your order is fulfilled, you will receive an email notification with your tracking information.
Shipping fees are non-refundable in the case of returns.
Yes, we ship all over the world. Please see our shipping page for details.
Shipping costs will apply, and will be added at checkout.
We offer 1 free exchange on all full priced items excluding custom (named ponchos and custom apparel)
Please see our Returns
& Exchanges policy and procedure for details.
Product Care
his happens sometimes because of the extra cotton used in our warm, fluffy, absorbent towels.
It's always a good idea to wash them first and throw them in the dryer on the airing setting to get rid of any excess cotton. You can also add white vinegar to the wash if you have some.
You can do this after you've worn it though of course. After a few washes all the excess 'fluff' should be gone.
Awesome, how good does your name look?!
Any plastic residue is water soluble so will come off with the first wash.
Cold water, minimal detergent and not as often as you would wash your clothes. Keep the colour brighter, longer by using the towel to dry yourself and reuse over and over.
Get In Touch
If you have a question that is not answered here, please don't hesitate to contact us.